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Administrative Officer (AO) jobs in the Civil Service

Entry-level or junior roles, usually in administrative support or operational delivery. Entry is by direct application or apprenticeship.

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From live adverts · 11 October 2026

167 live adverts right now, typically paying £28,000 to £34,900 (median £33,700). About 8% say they offer hybrid working.

Recruiting most

HM Prison & Probation Service103
HM Courts and Tribunals Service15
Forestry Commission10
Legal Aid Agency5
Ministry of Defence4
Forestry Commission - Forest Research3

Where the jobs are

Most common job types

Behaviours most often assessed

Managing a Quality Service75%
Communicating and Influencing65%
Delivering at Pace62%
Working Together54%
Making Effective Decisions38%

Counts are adverts, not vacancies. Pay uses the midpoint of each advert's range and includes London and national roles. Read from public adverts by automated tools; always check the official advert.

Pay at AO

Below the Senior Civil Service, each department and agency sets its own pay ranges within a framework the government sets each year, so AO pay varies by department and often between London and national roles. The salary is always stated in the advert.

Behaviours expected at AO

These are the behaviours most often assessed in current AO adverts, with what the official Civil Service Behaviours framework expects for AA and AO roles:

Managing a Quality Service (75% of adverts)

Understand customers' needs; manage your time to deliver a high-quality service that gives taxpayers good value; prevent problems by identifying, reporting and solving issues; keep people updated.

Communicating and Influencing (65% of adverts)

Put your views forward clearly and considerately; choose the right channel for each person; use plain language and check written work for errors; listen and ask questions to make sure you understand.

Delivering at Pace (62% of adverts)

Work with focus and pace to get the job done on time and to a high standard; follow policies and procedures; take responsibility for the quality of your work; keep your manager updated.

Working Together (54% of adverts)

Contribute actively to the whole team's work; build supportive relationships; ask for help and support others; consider your own and colleagues' wellbeing; understand that bullying, harassment and discrimination are unacceptable.

See all nine Civil Service behaviours and how they're assessed.

Applying at AO

Adverts set out the essential criteria and which Success Profiles elements will be assessed. Many ask for examples of the behaviours listed. Our guides on personal statements and interview questions explain how to prepare.

Sources

Independent information, not official advice. Pay, grades and rules vary by department and change over time, so always check the official job advert.