Higher Executive Officer (HEO) jobs in the Civil Service
Middle management roles such as project managers and team leaders. Fast Stream trainees join at this grade.
Pay at HEO
Below the Senior Civil Service, each department and agency sets its own pay ranges within a framework the government sets each year, so HEO pay varies by department and often between London and national roles. The salary is always stated in the advert.
Behaviours expected at HEO
These are the behaviours most often assessed in current HEO adverts, with what the official Civil Service Behaviours framework expects for HEO and SEO roles:
Communicating and Influencing (70% of adverts)
Communicate in a straightforward, honest and engaging way; give communication a clear purpose suited to the audience; share information and check understanding; deliver important messages respectfully.
Working Together (63% of adverts)
Encourage joined-up teamwork within and across groups; build stakeholder relationships; develop genuine team spirit; put wellbeing support in place; seek input from diverse perspectives.
Making Effective Decisions (57% of adverts)
Understand your level of responsibility and empower others to decide; use credible internal and external information; invite challenge; make difficult decisions confidently, even if unpopular; give strong, timely recommendations.
Managing a Quality Service (49% of adverts)
Develop, implement and review systems and services; set priorities with stakeholders; deliver quality and value for money; resolve risks and issues efficiently; find and respond to customer feedback.
See all nine Civil Service behaviours and how they're assessed.
Applying at HEO
Adverts set out the essential criteria and which Success Profiles elements will be assessed. Many ask for examples of the behaviours listed. Our guides on personal statements and interview questions explain how to prepare.
Sources
- Civil Service grades and pay (Civil Service Careers)
- Success Profiles: Civil Service Behaviours (GOV.UK)
- Civil Service pay remit guidance 2026 to 2027 (GOV.UK)
Independent information, not official advice. Pay, grades and rules vary by department and change over time, so always check the official job advert.
